Application Administrator-JDS

Dallas, TX, TX
Full Time
Jakes Divinity School
Experienced

Jakes Divinity School is seeking an experienced and detail-oriented Application Administrator to manage, maintain, and optimize the organization’s software applications. The ideal candidate will ensure the availability, stability, and performance of applications, assist with troubleshooting, and coordinate system updates and installations. This role requires a strong understanding of application infrastructure and system integration.
Key Responsibilities:

  • Install, configure, and maintain application software and related systems.
  • Ensure high availability and reliability of applications by monitoring performance and resolving issues promptly.
  • Collaborate with various teams (e.g., development, IT support, and business users) to identify application requirements and troubleshoot issues.
  • Perform regular system updates, patches, and backups for all supported applications.
  • Manage user access and permissions for applications, ensuring compliance with security policies.
  • Coordinate and implement application upgrades, installations, and customizations.
  • Troubleshoot and resolve application-related problems, working with vendors or internal teams as needed.
  • Create and maintain documentation for application configurations, procedures, and support troubleshooting.
  • Provide training and support to end users to maximize efficiency in using the applications.
  • Participate in system and application testing and quality assurance processes.
  • Stay current with new trends and technologies in application management and provide recommendations for improvements.
Required Qualifications:
  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Proven experience in application administration or a similar technical role.
  • Strong knowledge of application management tools, system monitoring, and troubleshooting.
  • Experience with system integrations and cloud-based applications (e.g., SaaS).
  • Excellent problem-solving skills and attention to detail.
  • Basic HTML/CSS coding, website development and management.
  • Proficiency in Microsoft Excel, including data analysis, reporting, and spreadsheet management.
  • Microsoft Excel, including data analysis, reporting, and spreadsheet management
  • Strong communication skills and the ability to work collaboratively in a team-oriented environment.
Preferred Qualifications:
  • Certifications in relevant technologies (e.g., ITIL, Salesforce Certified, Microsoft Certified: Power Platform)..
  • Experience with specific application platforms (e.g., Canvas LMS, Wordpress, Salesforce).
  • Familiarity with databases, networking, and security protocols.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental/Vision insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement

Schedule:

  • 8-hour shift
  • Monday to Friday

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Such tasks shall be capable of being performed with reasonable accommodation, if necessary, that does not impair a business necessity or impose an undue business hardship and without presenting a direct threat to the safety of the applicant or others.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*